E-BLE Community is the mobile app for community owners and their teams. It gives C-suite leaders, directors, managers, staff, and technicians a single place to manage communities, contracts, maintenance, finance, announcements, and analytics.
If you’re looking for help with the Tenant App or other E-BLE products, please contact your organization’s administrator or reach out to us using the details below.
The E-BLE Community app is designed for internal teams at community-owning organizations, including:
If you are a tenant or leaseholder, please use the E-BLE Tenant App (if your community owner has enabled it) or follow the communication channels shared by your community management team.
E-BLE Community is deployed through your organization, not as a public self-serve app. Access is typically provided in one of these ways:
If you have not received account details, please contact your internal admin or IT team first. They control who is authorized to use E-BLE within your organization.
To use the E-BLE Community app, we recommend:
The E-BLE Community app is organized around the key modules used by community-owning organizations. The modules you see may vary depending on your role and your organization’s configuration.
This module gives you a live blueprint of your portfolio, so everyone is working from the same up-to-date information.
Use this module to stay on top of obligations and ensure nothing important is missed.
This module keeps maintenance predictable and traceable, reducing downtime and missed SLAs.
Finance visibility helps managers and executives link operational performance with financial outcomes. Some actions may remain web-portal only, based on your internal policy.
This module helps you replace scattered chats and manual notice boards with one communication hub.
Mobile analytics help leaders stay informed even when they are away from their desks.
Ensure your email/username and password are correct.
Check that your internet connection is stable.
Confirm with your internal admin that your account is active and assigned to the correct role.
If you still cannot access the app, contact your internal support first, then reach out to E-BLE support (see Contact Support
Use the “Forgot password” link on the login screen if available.Ensure your email/username and password are correct.
If your organization manages passwords centrally (SSO or corporate credentials), follow your internal process or contact IT.
For security reasons, E-BLE Support cannot reset credentials directly without validation from your organization.
Check that you are logged into the correct account.
Ask your E-BLE administrator or manager if you have the right access permissions and community assignments.
Confirm that the property has been set up and published in the E-BLE platform.
Access is role-based and controlled by your organization.
Try the following:
If the issue persists:
My notifications are not coming through.
Check that notifications are enabled for the E-BLE Community app in your device settings.
Inside the app, confirm that notifications are enabled in your profile/settings (if applicable).
Ensure you are logged into the correct account and have permission to receive alerts (e.g., for maintenance, approvals, announcements).
Use the Contact Support details below and include:
If you need help with the E-BLE Community app, you may email us at support@e-ble.com
We aim to respond to support requests within one business day.
For critical production incidents, please mark your email subject as “URGENT: E-BLE Community”.
Note: Some account and permissions changes can only be made by your internal administrator. In those cases, we will guide you back to the right internal contact.
For more details on how E-BLE handles your data and the terms that govern the use of our products, please refer to E-BLE’s Privacy Policy and Terms of Use.
These documents apply to your use of the E-BLE Community app as part of the wider E-BLE platform.
