Use the “Forgot password” link on the login screen if available.
If your organization manages passwords centrally (SSO or corporate credentials), follow your internal process or contact IT.
For security reasons, E-BLE Support cannot reset credentials directly without validation from your organization.
Check that you are logged into the correct account.
Ask your E-BLE administrator or manager if you have the right access permissions and community assignments.
Confirm that the property has been set up and published in the E-BLE platform.
Access is role-based and controlled by your organization.
Check that notifications are enabled for the E-BLE Community app in your device settings.
Inside the app, confirm that notifications are enabled in your profile/settings (if applicable).
Ensure you are logged into the correct account and have permission to receive alerts (e.g., for maintenance, approvals, announcements).
Use the Contact Support details below and include:
